Privacy Policy
Last updated: July 7, 2026
This Privacy Policy explains how PingNPlay collects, uses, stores, and shares personal data when you use the PingNPlay mobile application and related services (collectively, the "Service").
1. Who We Are
PingNPlay is operated by Eric Ordonneau, an independent developer ("PingNPlay", "we", "us", or "our"). If you have questions about this Privacy Policy or your personal data, contact us at pingnplay.app@gmail.com.
2. Scope
This Privacy Policy applies to personal data collected through the Service. It does not apply to third-party websites, apps, or services that may be linked from or integrated with the Service and that operate under their own privacy policies.
3. Signing In with Google
PingNPlay lets you create and sign in to your account using Google Sign-In. This section explains exactly how we access, use, store, and share your Google account data.
- What we access: When you choose to sign in with Google, we access the basic profile information associated with your Google Account — your name, email address, profile picture, and your Google account identifier. We request only Google's basic profile and email scopes.
- How we use it: We use this information solely to create and authenticate your PingNPlay account and to identify you within the app. We do not use your Google data for advertising or any unrelated purpose.
- How we store it: Your email and profile identifiers are stored securely using Firebase Authentication and Cloud Firestore (Google Cloud), which serve as our authentication and database backend.
- How we share it: We do not sell your Google data and do not share it with third parties, except with the infrastructure providers (such as Firebase / Google Cloud) that operate the Service on our behalf.
- What we do NOT access: We do not request or access your Gmail, Google Calendar, Google Drive, Google Contacts, or any other Google service data. We use Google only as a sign-in provider.
- Your control: You can revoke PingNPlay's access at any time from your Google Account permissions, and you can delete your PingNPlay account and associated data from within the app or by contacting us.
PingNPlay's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
4. Data We Collect
Depending on how you use the Service, we may collect the following categories of data.
4.1 Account and Profile Information
- email address
- account identifier
- profile information you choose to provide, such as display name, bio, level, area, and profile picture
- authentication-related status, such as whether your email is verified
4.2 User Submissions
- new location submissions
- spot-related photos and content
- favorites and preferences
- feedback or messages you send to us
4.3 Device and Technical Information
- app version
- device type and operating system
- crash diagnostics and error logs
- basic technical metadata necessary to operate, secure, and improve the Service
4.4 Location-Related Information
The Service includes location-related features, such as discovering spots and opening navigation apps. We may process:
- location or region information you manually select or submit; and
- location data you permit through your device, if location-based functionality is enabled.
If the app requests location permission, you can control that access in your device settings.
4.5 Information From Third Parties
If you sign in or interact through third-party service providers (such as Google or Apple), we may receive limited account or technical information from those providers as needed to provide the Service. See Signing In with Google above for details on Google data.
5. How We Use Data
We use personal data to:
- create and manage accounts;
- authenticate users and maintain session security;
- provide app features and user profiles;
- store and display favorites, preferences, and member card settings;
- process and review new location submissions;
- host and manage user-uploaded images;
- improve app reliability, security, and performance;
- detect bugs, abuse, fraud, or violations of our Terms;
- respond to support requests and user communications; and
- comply with legal obligations.
6. Legal Bases for Processing
If you are in the European Economic Area, United Kingdom, or another jurisdiction requiring a legal basis, we rely on one or more of the following:
- performance of a contract, when data is needed to provide the Service you requested;
- legitimate interests, such as improving the Service, preventing abuse, and securing the platform;
- consent, where required, such as for certain permissions on your device; and
- compliance with legal obligations.
7. How We Share Data
We do not sell your personal data. We may share personal data:
- with service providers that help us operate the Service, such as cloud hosting, authentication, storage, analytics, crash reporting, mapping, and support tools;
- when you choose to publish or submit content that is visible within the Service;
- if required by law, legal process, or regulatory request; and
- as part of a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.
8. Service Providers and Infrastructure
The Service may use third-party providers to support functionality, including categories such as:
- authentication providers (Google Sign-In, Sign in with Apple);
- cloud database and storage providers (Firebase / Google Cloud);
- analytics and crash reporting providers;
- mapping and location providers; and
- email or communication providers.
These providers may process personal data on our behalf under their own contractual and technical controls.
9. Data Retention
We retain personal data for as long as reasonably necessary to:
- provide the Service;
- maintain account functionality;
- resolve disputes;
- enforce agreements; and
- comply with legal obligations.
Retention periods may vary depending on the type of data and the reason it was collected. If you delete your account, we will aim to delete or anonymize your personal data within a reasonable period, except where retention is required for legal, security, fraud-prevention, or legitimate business purposes.
10. Your Rights
Depending on where you live, you may have the right to:
- access the personal data we hold about you;
- correct inaccurate or incomplete data;
- request deletion of your data;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent;
- receive a copy of certain data in a portable format; and
- lodge a complaint with a supervisory authority.
To exercise these rights, contact us at pingnplay.app@gmail.com. We may need to verify your identity before fulfilling certain requests.
11. Account Deletion
If the Service provides an in-app account deletion option, you may use it to request deletion of your account and associated data. You may also contact us at pingnplay.app@gmail.com for help with deletion requests. Some information may be retained as permitted or required by law, or where necessary for security, fraud prevention, dispute resolution, or enforcement.
12. Children's Privacy
The Service is not intended for children under 13, or under the minimum age required by applicable law in your jurisdiction, unless expressly permitted and supervised by a parent or legal guardian. If you believe a child has provided personal data in violation of this section, contact us so we can review and take appropriate action.
13. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
14. International Transfers
Your personal data may be processed in countries other than your own, including where our service providers operate. Where required by law, we take steps intended to ensure appropriate safeguards apply to such transfers.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the Service or by other reasonable means. The "Last updated" date at the top indicates when this Privacy Policy was last revised.
16. Contact
For privacy questions or data requests, contact:
Eric Ordonneau
pingnplay.app@gmail.com